All yarn is dye-to-order (DTE), UNLESS listed as "ready to ship" or under "sample sale yarn". IF you order both DTE yarn and a "ready to ship" item, your order will be held until your DTE is complete. If you do not wish to wait, you must place two seprate orders.
We kindly ask that you allow approximately 3-4 weeks from the time the shop closes for your order to be processed, dyed and dried before it is ready to ship. Dry time depends on the season/weather. Please make sure you are following along with us on Instagram (@hickorylanefiberco) for updates on when orders will ship. Once we have a good handle on a ship date, it will be announced via stories.
Once your order is complete and ready to ship, you will receive tracking information via e-mail with the e-mail address you provided at check out. If you do not provide an e-mail at check out, you will not receive a confirmation notice.
If you reside outside of the US, you MUST select International Shipping. Hickory Lane Fiber Co. reserves the right to invoice the difference. Your order will ship upon paid invoice.
All yarn is dyed in small batches. The photos you see in our store are SAMPLES. All samples are dyed on either our worsted or DK bases. Color placement and pigment will vary depending on the base you choose, but will be beautiful regardless. That's what makes hand dyed yarn so unique.
ALL SALES ARE FINAL, however it is our mission to make you completely satisfied with your purchase. If you are not 100% satisfied, please contact us immediately upon receiving your order.